Shipping policy

Shipping Policy

Effective Date: July 19, 2026

Thank you for shopping with VanturaWear.

We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process, ship, and deliver your orders across India.

1. Shipping Coverage

Currently, VanturaWear ships only within India.

At this time, we do not offer international shipping. If international shipping becomes available in the future, this policy will be updated accordingly.

2. Order Processing Time

All orders are processed within 2–3 working days after successful order confirmation.

Please note:

  • Orders are processed only on business days (Monday to Saturday).

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During product launches, festive seasons, sales, or high-demand periods, processing may take slightly longer.

3. Delivery Time

After dispatch, most orders are delivered within 5–8 business days, depending on your delivery location.

Delivery timelines may vary due to:

  • Remote or rural serviceable locations

  • Weather conditions

  • Public holidays

  • Courier operational delays

  • Unexpected logistical issues beyond our control

Estimated delivery times are provided for reference only and are not guaranteed.

4. Shipping Charges

Free Shipping

We offer FREE Standard Shipping on all prepaid and COD orders above ₹650.

Orders Below ₹650

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive tracking details through:

  • Email

  • SMS (where available)

  • Our Order Tracking Page

Tracking information is generally shared within 24 hours after dispatch.

6. Courier Partners

To ensure reliable and timely delivery across India, we work with trusted logistics partners, including:

  • Delhivery

  • Blue Dart

  • XpressBees

  • DTDC

  • Ecom Express

  • Amazon Shipping

  • Ekart Logistics

Depending on your delivery location, order size, and service availability, we may also use other reliable courier partners to ensure the fastest and safest delivery experience.

7. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations.

To reduce fraudulent orders, COD orders require a verification call before dispatch.

If the verification cannot be completed or the order cannot be confirmed, VanturaWear reserves the right to cancel the COD order.

There are currently no additional charges for choosing Cash on Delivery.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address, phone number, or PIN code is provided:

  • Delivery delays may occur.

  • Additional shipping charges may apply if re-dispatch is required.

  • VanturaWear will not be responsible for orders delivered to an incorrectly provided address.

Please contact us immediately if you notice any mistake after placing your order.

9. Delivery Delays

While we always strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Government restrictions

  • Transport disruptions

  • Courier operational issues

  • High seasonal order volumes

We appreciate your patience in such situations and will do our best to keep you informed.

10. Failed Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed because:

  • the customer is unavailable,

  • the delivery address is incorrect,

  • the phone number is unreachable, or

  • the order is refused,

the shipment may be returned to us.

Any re-shipping charges, where applicable, will be the responsibility of the customer.

11. Damaged Package During Delivery

If your package appears to be damaged, opened, or tampered with at the time of delivery:

  • Record a complete unboxing video before opening the parcel.

  • Take clear photographs of the package.

  • Contact our support team within 24 hours of delivery.

This helps us investigate the issue quickly and provide an appropriate resolution.

12. Contact Us

If you have any questions regarding shipping or delivery, we're happy to assist you.

VanturaWear Support

Email: hello@vanturawear.com

WhatsApp: +91 9235308500

Support Hours

Monday – Saturday

9:00 AM – 7:00 PM (IST)

Thank you for choosing VanturaWear. We appreciate your trust and look forward to delivering premium oversized apparel right to your doorstep.