Privacy policy

Privacy Policy

Effective Date: July 19, 2026

Welcome to VanturaWear ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit vanturawear.com, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping and Billing Address

  • PIN Code

  • Payment Information (processed securely through our payment partners)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Our Website

  • Referral Source

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Verify Cash on Delivery (COD) orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Share tracking details.

  • Improve our website and shopping experience.

  • Detect fraudulent or suspicious activities.

  • Comply with legal obligations.

  • Send promotional offers, newsletters, or marketing communications (only where permitted by applicable law or with your consent where required).

3. Payment Security

We do not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.

Payments are processed securely through our payment gateway partner:

  • Cashfree Payments

Your payment information is handled according to the security standards and privacy practices of the payment provider.

4. Sharing Your Information

We only share your information when necessary to provide our services.

Your information may be shared with:

  • Payment gateway providers

  • Courier and logistics partners

  • Technology and website service providers

  • Government or legal authorities when required by law

Our delivery partners may include:

  • Delhivery

  • Blue Dart

  • XpressBees

  • DTDC

  • Ecom Express

  • Amazon Shipping

  • Ekart Logistics

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in where applicable.

  • Remember your shopping cart and preferences.

  • Improve website performance.

  • Measure website traffic and analytics.

  • Enhance your browsing experience.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

6. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional messages, we may send you updates about:

  • New product launches

  • Special offers

  • Discounts

  • Promotional campaigns

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

7. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal, tax, and regulatory obligations

  • Resolve disputes and enforce our policies

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Contact us regarding the way your information is handled.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our products and services are intended for individuals 12 years of age and above.

We do not knowingly collect personal information from children below the age of 12. If we become aware that such information has been collected, we will take appropriate steps to delete it, subject to applicable law.

11. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment gateways and logistics providers.

We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be posted on this page with the revised Effective Date. Continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

VanturaWear

Website: vanturawear.com

Email: hello@vanturawear.com

WhatsApp: +91 9235308500

Support Hours:

Monday – Saturday

9:00 AM – 7:00 PM (IST)

Thank you for trusting VanturaWear. We value your privacy and are committed to handling your personal information responsibly and transparently.